What is the main role of the administrative law judge (ALJ) in complaints?

The primary role of an administrative law judge (ALJ) is to oversee administrative hearings. In this capacity, the ALJ serves as an impartial figure who conducts the hearing process, ensuring that it adheres to the rules and regulations governing administrative procedures. This involves overseeing the presentation of evidence and arguments from both parties, making determinations on the admissibility of testimony, and ultimately issuing decisions or recommendations based on the facts and law presented during the hearings.

The function of the ALJ is critical for maintaining fairness and procedural integrity in administrative processes, as they help resolve disputes involving governmental agencies and the public. They play a vital role in interpreting and applying relevant laws and agency regulations, ensuring that the rights of the complainants and the interests of the agencies are balanced.

In contrast, while facilitating settlements may be part of broader dispute resolution contexts, it is not the main responsibility of the ALJ. Issuing press releases is not a function of ALJs, as their work is focused on the legal aspects of hearings rather than public relations. Similarly, providing legal counsel to complainants falls outside the purview of the ALJ's role, as they are neutral arbiters rather than advocates for any party.