To whom does the duty of care particularly extend within a business context?

The duty of care in a business context is primarily concerned with the obligation of a business to ensure a safe and reasonable environment for those who may be affected by its operations. This duty extends specifically to business invitees and customers because they are individuals who are invited onto the premises for the purpose of engaging with the business, whether to purchase goods or services or to conduct business.

Business invitees include customers browsing in a store, clients attending a meeting, or anyone else who is present for legitimate business purposes. The law requires that businesses take reasonable steps to prevent harm to these individuals, which can include maintaining safe premises, ensuring proper training for staff, and being aware of potential hazards that could affect patrons.

This obligation is broader than simply extending care to employees or contract participants alone. Employees are indeed afforded a range of protections and considerations by their employers, but the duty of care is not confined to them; it also encompasses customers who interact with the business. Additionally, the duty does not limit itself to only those who have a formal contract or to paying customers—invitees may include individuals who are not necessarily purchasing but are present for legitimate reasons related to the business’s operations. Thus, the correct response reflects the comprehensive nature of the duty of care as it pertains